general inquiries

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Frequently asked questions


Since our full product line is made in different facilities, we have a two kosher certifications:

Our line of CRUMBS products sold in supermarkets are certified by the OU. They are OU Dairy
See the certificate here



Our line of CRUMBS cookies jars are also certified OU Dairy

Our line of Signature size cupcakes sold exclusively on our e-commerce website is
Certified Kosher by:



Our freshly baked made to order cupcakes are shipped on Mondays & Wednesdays. Our boxes typically arrive in 1-2 days after it ships.

We do everything possible to ensure your order arrives on time. However, once a package ships, there are factors out of our control that may come up and cause a late or delay in delivery. If your order is delayed due to one of these outside factors, please contact us below or via the chat in the bottom right corner.

You should receive Shipping Confirmation email with a tracking number once your order ships.

You can also use the Self-Help in the bottom right corner of the website and select "Track An Order" to get the most up-to-date tracking information, or reach out via the Chat or the form below.