Frequently asked questions

Our products are certified Kosher.

Cupcakes:

https://nationalkoshersupervision.com 

Cookies:

https://oukosher.org

Our freshly baked made to order cupcakes are shipped on Tuesdays and Thursdays. Our boxes typically arrive in 1-2 days after it ships.

We do everything possible to ensure your order arrives on time. However, once a package ships, there are factors out of our control that may come up and cause a late or delay in delivery. If your order is delayed due to one of these outside factors, please contact us below or via the chat in the bottom right corner.

You should receive Shipping Confirmation email with a tracking number once your order ships.

You can also use the Self-Help in the bottom right corner of the website and select "Track An Order" to get the most up-to-date tracking information, or reach out via the Chat or the form below.

Contact

Have a question? Happy to help! 
Use the form below, or the chat feature in the bottom right corner of the screen and we'll get back to you as soon as possible.

Thanks for contacting us. We'll get back to you as soon as possible.

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